State Street Transfer Agency, Dealing Services, Vice President in Dublin City Centre, Ireland

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Job Summary

At this level you will be required to demonstrate a comprehensive knowledge of the Funds Industry and take a lead role in the management and strategic development of the department. You will be expected to lead the department’s activities with a major focus on setting department strategy, change management, resource planning and development, client relationship management and risk reduction. In addition, you will be expected to work with the Joint Venture partners and other Joint Venture companies to promote and secure the ongoing growth and development of IFDS Ireland.

Job Duties and Responsibilities

Leadership

  • Responsible for the setting and achievement of TA Department and IFDS Europe performance targets and objectives
  • As a member of the senior management team lead, direct and manage the department and contribute to the leadership of IFDS Europe as required
  • Exercise operational oversight within the department and make sound operational decisions
  • Develop the organisation in terms of financial planning, business strategy, service offerings and HR policies

Client Relationship

  • Ownership, management and development of strong client relationships
  • Manage complex or unusual operational and managerial problems that are referred from above and below
  • Foster an environment where procedures, policies and processes are adhered to and procedural changes are introduced to enhance the ongoing performance of the department
  • Continually develop expertise in all area of the industry
  • Responsible for the ownership and management of vendor, audit and regulatory body relationships, as required

Resource Management

  • Identify and secure resources required by the department and ensure effective utilisation
  • Ensure that Transfer Agency is properly resourced both in terms of people and technology whilst complying with agreed budgetary guidelines
  • Actively support the overall organization and Transfer Agency Training Plan
  • Work with fellow VPs to support the Head of Department and deputise in their absence as required
  • Utilise management information to assist in managing both clients and resources
  • Focus on development opportunities for your direct reports and ensure a focus on non-operational management within the department
  • Using corporate PPR tools, actively participate in the performance appraisal process and monitor overall timeliness of completion for the entire team with your direct reports

Risk & Regulatory

  • Ensure compliance with regulatory requirements and with the relevant short, medium and long-term goals, objectives and values of the organization
  • Promote risk awareness, assessment and control within the department
  • Drive the development and implementation of appropriate procedures to meet internal control and external compliance/regulatory requirements
  • Understand the risk environment within the department and manage appropriately, working in partnership with the Risk, Compliance and Audit representatives from the Joint Venture entities.

Communication

  • Provide regular feedback to managers and more senior colleagues with regard to Transfer Agency operations
  • Lead and contribute to operational, client, risk, audit and regulatory meetings as required
  • Lead and contribute to your chosen Focus Group

Change Management

  • Create an environment that is flexible and adaptable and be a champion of change
  • Initiate and oversee tasks within a continuous improvement drive to ensure that the Department is efficient and seen as customer and quality driven
  • Provide support during the implementation of change
  • Ensure participation in the completion and implementation of department wide projects as required and lead local team initiatives

*Knowledge, Skills & Experience Required *

  • Excellent administrative, organisational and business support skills, with the ability to multi-task and to work calmly under pressure.
  • Excellent working knowledge of MS Office suite including Word, Excel and PowerPoint
  • Strong written & verbal communication skills
  • Possess excellent organisational, planning and co-ordination skills.
  • Ability to work accurately to tight deadlines
  • Proactive and able to work independently and as part of a team
  • Comprehensive procedural, technical and product knowledge of the Transfer Agency business is required. This should be complemented with a strong understanding of Fund Accounting, Custody and Regulatory background to Funds Industry.
  • Typically candidate will have 10-12 years experience in a similar environment including at least 5-7 years in a management capacity.

Core Competencies

  • Accurate and Precise
  • Team Oriented
  • Organised
  • Personable
  • Flexible
  • Self-reliant
  • Enthusiastic
  • Excellent communications skills

  • State Street Job ID: 166394

  • Location: Dublin

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Job Title: Transfer Agency, Dealing Services, Vice President

Job ID: 166394

Full/Part Time: Full FTE

Regular/Temporary: Regular

Location: Ireland - Dublin City Centre