Microsoft Corporation Business Ops and Program Manager in Dublin, Ireland

Our Commercial Solutions Execution Team (CSET) sits within the Worldwide Commercial Solutions (formerly known as WWLP) and owns the foundational operational and execution strategy as well as policy and compliance infrastructure for the organization.

We are seeking an experienced professional to join a High-Risk Deals Desk (HRDD) designed to carry out a robust set of controls and provide compliance oversight to drive improvements in Microsoft’s exposure for high risk deals. The HRDD team member will be the first line of defense for anti-corruption controls by performing compliance checks for Microsoft’s highest risk deals. This role will require significant coordination with multiple internal stakeholders to gather information on the deal, co-ordinate with local compliance stakeholders and effectively manage communications and escalations.

Summary of Job Responsibilities:

· Risk Management: Perform compliance controls to make meaningful reductions in Microsoft’s risk exposure in high risk deals. Recommend corrective actions to resolve non-compliant deals. Manage communications and Escalations.

· Cross-functional collaboration: Engage with multiple internal stakeholders across the deal lifecycle to build and enforce a strong culture of governance and compliance.

· Process Management: Recommend improvements to deal review processes. Support additional ad hoc activities related to business compliance.


Minimum 7 years’ professional experience in risk management, compliance, regulatory, or other governance and control related roles. A proven track record of success in business process development, process engineering, project management, consulting, or related operational functions is essential. Experience in deal risk management, legal / regulatory controls, policy creation, or enforcement is beneficial.

Business programs & operations