The Walt Disney Company Disney Store: Loss Prevention Cast Member - Dublin - Full & Part Time in Dublin, Ireland

The Loss Prevention Cast Member is part of the management team, and supports the store management team to drive the store’s performance especially in relation to Shrinkage. The Loss Prevention Cast Member represents the Disney brand, and ensures that Guests have magical experiences throughout the Store in a safe and secure environment. Their standards are consistently high and they set the example for the delivery of exceptional Loss Prevention standards. They are a mentor and a role model for Cast Members in relation to Loss Prevention and work with the rest of the management team to create a high energy work environment, to drive the company’s initiatives and to achieve its goals.

Responsibilities : Responsibilities:

  • Bags, Pockets and lockers searched without prejudice in a professional manner with Cast member’s knowledge to meet TDS Procedures

  • Identifies any issues ensuring a safe working environment to prevent injury to self, colleagues and Guests throughout all areas of the store

  • Attends court on behalf of the company as required

  • Achieves shrinkage financial goals, as agreed, through appropriate actions, controls and use of Guest service behaviours

  • The store is at all times a safe and secure environment for Guests, Cast Members and visitors

  • liaises with local police/town link schemes to ensure a good working relationship is maintained at all times

Support:

  • Operates in a diplomatic and tactful manner when dealing with incidents and ensure that at all times TDS Procedures are followed

  • Assists Store Manager with induction training of all new Cast Members in all areas relevant to Loss Prevention

  • Delivers targeted training and coaching sessions with Cast Members to raise awareness and tackle the root causes of shrinkage within the store

  • Ensures that all Cast Members are aware of the correct and safe usage of relevant security equipment

Contribution:

  • Accurate and legible reports are recorded on the intranet Loss Prevention Field Report function

  • Communicates to Manager, Cast Members and Guests clearly and with confidence

  • Communicates regularly with Loss Prevention Representative

  • Leads by example in relation to grooming guidelines Asks for help, advice and procedural clarification when required

  • Reviews TDS Loss Prevention SOP’s and makes recommendations for improvements to Loss Prevention Department

  • Any relevant issues are communicated to manager without prejudice

Basic Qualifications :

  • Minimum level of one year’s loss prevention/security experience within a retail environment

  • Experience of training personnel in security and Loss Prevention processes

  • Has a thorough understanding of security procedures, regulations and practices

  • Has an understanding of basic Health and Safety practices and procedures

  • Strong communication skills, both written and verbal

  • Is able to work without supervision and be approachable

  • Ability to operate in a methodical, pragmatic manner

Preferred Qualifications :

  • High performance standards and expectations

  • High levels of self-motivation and initiative

  • Listens and asks questions to ensure understanding

  • Conveys information in a timely manner

  • Analyses issues and takes effective.

Company Overview :

At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world.

Job ID: 420484BR

Location: Dublin,Ireland

Job Posting Company: Disney Consumer Products and Interactive Media