Dell E Commerce Senior Advisor - Dell Bank International (17000OZJ) in Dublin, Ireland
E Commerce Senior Advisor - Dell Bank International (17000OZJ)
Job ID R03225
Date posted 10/09/2017
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E Commerce Sr Advisor Dell Bank International d.a.c.
Summary of Role:
Dell Bank is the financial services arm of Dell Technologies, focusing primarily with a leasing portfolio in excess of $1 billion. As a result of the banks leasing activity, 100k+ assets are returned and refurbished for sale within the secondary market.
To enhance the sale of these assets, a new online store targeted at consumers has been developed, which the senior eBusiness Senior Advisor will have full responsibility for. The role will be responsible for executing Dell Banks online growth plan in line with margin targets. Additionally, the applicant must work cross-functionally with internal and external partners to ensure a seamless customer experience, in line with UK consumer regulations.
Responsible for online revenue generation and ensuring average selling prices (ASP) of at least 150% of ASPs achieved within wholesale remarketing channel
Monitor transactions within Magento platform to ensure issues are quickly identified and addressed
Optimise SEO and search PPC marketing activities (including keyword research) across multiple search engines
Ownership and management of SEO and PPC monitoring
Lead, identify and execute operations of multiple affiliate programs
Oversee social media strategy and maintain a strong social media presence
Manage and execute email campaigns to maximize revenue & analyse web site performance metrics and provide ROI insights on campaign performance
eCommerce vendor management experience, preferably within consumer electronics or other FMCG category
Strong online marketing background: Ability to market and sell the online value proposition within the broader business, become an expert on online functionality and tools
Strong project and people management skills:ability to engage appropriate cross-functional (and cross-regional) teams required to execute projects through to successful completion while juggling multiple projects at a time. The candidate will engage in effective interaction with IT product management, ecommerce developers, legal, brand, SKU-management, inventory and logistics, customer services, reporting/analytics and finance
Analytics and skills:ability to perform analysis to identify strategic pockets of opportunity, evaluate what will provide the biggest return to grow online, execute, monitor and report on results
Problem solving and technical aptitude:ability to quickly identify problems, understand electronic communication protocols, and translate technical jargon to architect the best solution for the business
The successful candidate must possess strong communication skills, both written and verbal and needs to be very comfortable interacting with all levels of the team
Self-starter with ability to work unsupervised for extended periods of time.
Magento ecommerce experience
HTML and Photoshop experience
Online customer support tool experience (e.g. ZenDesk)
Google analytics / Omniture experience
Payment Gateway experience
Experience with online fraud and risk management tools (e.g. Kount)
Undergraduate degree and relevant experience
Advanced Computer Literacy and MS Office Skills.
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Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics.