Amazon.com EMEA Network Technician in Dublin, Ireland
We are looking to hire a highly motivated, best-in-class Network Technician to join our growing team within Networking.
The position responsibilities involve delivering the hardware, configuration and fiber connectivity of interdependent scaling projects across several data center locations.
The Network Technician will work closely with both internal customers and external vendors to facilitate smooth project execution in association with Technical Program Managers.
Our ideal candidate is highly autonomous, very detail oriented, possesses strong written and verbal communication skills and has significant experience in supporting large scale, enterprise class networks.
They will be highly competent in all aspects of installation and troubleshooting of networking hardware, software and fiber connectivity, all combined with a proven project delivery methodology.
This position will work with minimum supervision to drive the stability and sustainability of our next-generation networks and to assist in the development of innovative ways to automate and scale our network as we expand.
Network Technicians are expected to work with established best practices to refine operational procedures, develop new tooling and constantly think proactively and innovative,
The desire and ability to work in a fast paced, ambiguous, collaborative environment is essential for success .
In addition the role will require International travel of up to 40%.
AS/BS in Information Systems, Computer Science or Information Assurance, may be coupled with certifications to include CCNA, CCNP or JNCIA; or 3-5+ years of mid-level and/or enterprise experience as a technician or engineer in a highly dynamic environment; or an equivalent combination of education and experience.
Deliver sustainable and repeatable solutions and processes always with an eye on improvement.
Work closely with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of new designs and products.
TCP/IP networking knowledge
Broad understanding of infrastructure technologies
Knowledge of network cabling, optic types, and test equipment, such as VFL, power meter, and OTDR.
Experience with cabling infrastructure best practices and methodologies.
Familiarity with common networking terms.
Manage work and priorities through ticketing system and workflow
Collaborate with various stake holders to remove project obstacles
Ability to travel within geographical work area is required, up to 20% travel outside traditional work area may be required possibly including international travel.
Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low to mid-level application interaction
Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords.
Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment
Complete customer requests via Remedy trouble ticketing system
Participate in the migration, basic configuration and rollout of new or upgraded hardware
Comfortability with medium to large, complex project scopes and ambiguous details within work environment
Excellent judgement and analytical skills, ability to prioritize tasks based on fluctuating needs
Strong understanding of major Command Line Protocols (Cisco IOS, JunOS, etc.) and common Networking Protocols (BGP, OSPF)
Significant background in large scale datacenter network implementations and support.
Several years of experience working in virtualized enterprise networking environments
Professional experience with IT best practice frameworks (ITIL, LEAN, AGILE) and Operational Excellence concepts or methodologies is a plus
Other Qualifications & Responsibilities
Experience dealing with customers during problem resolution and operating efficiently under pressure.
Strong prioritization and time management ability.
Ability to move and lift computer equipment up to 50lbs
AMZR Req ID: 490285
External Company Name: Amazon
External Company URL: www.amazon.com