Enterprise Holdings Part time- In House Customer Service Representative in Dublin, Ireland
An opportunity has arisen for a Part-time Customer Service Representative to join our AA In-House team.
The Customer Service Representative will be responsible for answering incoming calls from customers and provide necessary service for them.
In addition, this person will also conduct follow-ups with our local branches.
The ideal candidate will be a self-motivated, customer-oriented team player.
The succesful candidate will be based in Dublin City Centre.
The hours for this position will range between the hours of (08:00AM - 23:00PM)and weekends with an average work week of 25 hours per week for this role.
Answering incoming calls and provide information, roadside service and/or resolve customer concerns
Liase with our security company to organise release of vehicles
Arrange reservations through the branch network
Coordinate and follow-up with local branches
Minimum Qualifications include:
One year of customer service experience
Good working knowledge of Excel and Word
Good telephone manner
Ability to work on their own initiative and make decisions
Be able to work to deadlines
Leaving Certificate or equivilant
Qualified Candidates must possess the following skills/competencies:
Professional, diplomatic customer service skills
Ability to juggle multiple responsibilities and meet deadlines
Strong attention to detail
Excellent written and verbal communication skills
Ability to work well independently and on own iniatative
Ability to problem solve and work with little supervision
Requisition Number: 2017-211642
Street 2: Dublin - South
External Company Name: Enterprise Holdings
External Company URL: www.erac.com