Citi S&D Settlements Analyst9 in Dublin, Ireland

  • Primary Location: Ireland,Leinster,Dublin

  • Education: Bachelor's Degree

  • Job Function: Transaction Processing

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 17048001


Job Purpose:

Issuer Services is a solutions-oriented business supporting client needs in various Agency roles across a variety of capital markets and commercial transactions including conventional debt, structure finance and specialized agency. The role is multi-purpose with aspects of Project Management, re-engineering, Operational development and Team Management.

We are looking for a competent Billing Specialist to undertake a variety of financial and non-financial tasks in order to help with company revenues.

Job Background/Context:

Based in the Dublin Service Centre, the Issuer Services Department is part of the wider Custody and Issuer Services Group. The Department contains a diverse section of units which support our Issuer Services Clients, Product and Sales partners. The services we provide include Depository servicing, Issuing & Paying agency services and Specialised Agency functions such as Account Bank, Project Finance, Structured Finance and Escrow Agent functions.

Typical Corporate Trust clients of Citi include major international and national-level corporations, financial institutions (FIs), banks, and public sector/sovereign Debt issuers, as well as investment banks, asset managers, and stand-alone collateral managers.

Key Responsibilities:

• Possesses and displays knowledge of Cash Reconciliation

• Issue and post bills, receipts and invoices

• Assume the responsibility of receiving and sorting incoming payments with attention to credibility

• Manage the status of accounts and balances and identify inconsistencies

• Ensure all issuers remain informed on their outstanding debts and deadlines

• Monitoring / resolving client queries via group email address.

• User Acceptance Testing of varied system enhancements.

• Assist management in meeting Department goals where necessary, i.e. escalations, waiver items; clearance of cash, audit requests, metrics assessment

To assist senior supervisor with:

• Process development, increasing team efficiency and Risk reduction

• Escalation of all issues / potential issues to Senior Supervisor

• Creation of deal specific procedures

• Sign off of daily checklists

• Creation & maintenance of general procedures & controls

Development Value:

The successful candidate will be given the chance to broaden his / her knowledge of the Corporate Trust product and focus on managing key relationships, internal and external, whilst developing the operational capabilities within a rapidly expanding business.



• Extensive years banking experience

• Knowledge of Reconciliation is essential.

• SWIFT knowledge desired

• Comfortable dealing with numbers and the processing of financial information

• Corporate Trust experience is a must

• Strong understanding of documentation and deal structures

• Proven record of working on projects and within team environment

• Operational Management experience

• Experience of current trends and practices in Corporate Trust.


• Strong work organisation / prioritization skills

• Proactive problem solving experience

• Exceptional Communication skills

• Ability to quickly understand and critically assess complex processes

• High degree of accuracy and attention to detail

• Logical Thinking

• Ability to self-start and to learn rapidly

• Ability to multi task

• Open and approachable manner

• Results-driven and patient


• 3rd level education


• Adaptability

• Negotiation

• Organisational skills

• Communication Skills

• Relationship Building

• Teamwork

• Innovative and Proactive

• Project Management

Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

Valuing Diversity: Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organisational success.

Citi is an Equal Opportunities Employer