Oracle Training Coordinator in Dublin, Ireland

Training Coordinator

Preferred Qualifications

OSPA EMEA OD Program Services

46020.Business Analyst 2-Ops (IC2)

The Oracle Sales and Partner Academy (OSPA) is responsible for enablement of the global Oracle sales community. The EMEA OD Program Services team facilitates successful training events for the Oracle Digital organization in the EMEA region. We are currently looking for a hard working individual to join the team.

The role will report to management in the OSPA Program Services organization. This person will be responsible for ensuring consistent and conducive learner environments for sales professionals by managing facility and vendor sourcing, procurement processing, attendee management, program communications, scheduling, and staffing.

Job duties are varied and require independent judgment. Duties include, but are not limited to, the following.

Responsibilities

  • Provide high quality, responsive support to the EMEA OSPA team and the EMEA OD sales community

  • Enable the smooth and efficient processing and management of training programs as they progress through the stages of planning, execution, and wrap-up

  • Proactively screen events for roadblocks and track progress

  • Assist in the escalation of critical issues

  • Integrate with the EMEA OSPA team to gain understanding of business priorities and challenges

  • Work together with other Program Services team members to ensure coordination

  • Meet team key performance indicators and targets

  • Communicate metrics to management

  • Undertake admin responsibilities as needed

  • Undertake other projects as needed

Skills

  • Ability and desire to provide excellent customer service

  • Solid project management skills

  • Experience coordinating training programs or planning and managing events

  • Ability to work independently and in a dynamic environment

  • Ability to work cross functionally

  • Experience working in virtual team

  • Excellent oral and written communication skills

  • Strong interpersonal skills, including ability to connect at multiple levels within the organization

  • Attention to detail

  • Good self-organization and ability to multitask

  • Quality and efficiency oriented, even under pressure and to strict timelines

  • Strong problem-solving and analytical skills

  • Proactive, team player

  • Positive and “Can Do” attitude

  • Results oriented

  • Flexibility in work hours

  • Excellent English skills, both written and verbal

  • Good PC skills, especially Word/Excel/PowerPoint

Desired Competencies

  • Oracle experience is a plus

  • Bachelors or equivalent years of professional experience preferred

Detailed Description and Job Requirements

Provides programs to improve operational efficiency, consistency, and compliance in support of the organization

  • s financial and tactical business objectives. Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes.

Serve as a liaison with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction processing. Collect, input, verify, correct, and analyze data to measure key performance indicator actual versus business objectives. Provide updates to management regarding budget to actual, informing them of deviations and opportunities. Provide management with economic impact and compliance issues surrounding key business decisions and/or deals. Communicate Oracle Business Practices to the organization and monitor process and approvals for full compliance. Drive implementation of new processes and procedures.

Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. Attention to detail critical. Ability to collect, organize, and display data in spreadsheet format. Follow-through skills necessary to get information from internal and third parties and have data errors/omissions corrected. Relationship management skills strongly desired. Strong written and verbal communication skills to interact with management and possible clients desired. 2 plus years relevant work experience.

Job: Business Operations

Location: IE-IE,Ireland-Dublin

Job Type: Regular Employee Hire

Organization: Oracle