Marsh & McLennan Marsh - Client Advisor - Galway in Galway, Ireland
Marsh - Client Advisor - Galway
With responsibility for the day to day professional management and servicing of all aspects of client’s insurance portfolio this role will also provide assistance to Client Executives and provide Client Support within the team
To fulfill this role, the Client Advisor will:
Provide the best technical advice and service to Clients and Client Executives, utilising own knowledge and that of colleagues as necessary
Negotiate renewals, re-marketing and finalise insurance placements.
Provide day to day client support and service with a prompt response to enquiries including invoicing, issue of cover notes, endorsements, and summaries within agreed timescale.
Develop and maintain a good working relationship with colleagues, Insurance Companies and their personnel.
Ensure that compliance procedures and policies are maintained and adhered to at all times
Ensure cover placement in line with client instructions is delivered on time.
Support the Team Manager with projects and other work as required.
Internal contacts – Team Manager, Client Executives, Claims Team, Accounts Department, Placement Team, IT, Compliance
External contacts –Insurers, Clients, Loss Adjustors and Appraisers.
Essential Skills and Experience:
3-5 years relevant insurance experience
Excellent IT Skills (including Excel and Word)
Fully Qualified CIP (essential)
Fully Qualified ACII (desired)
Essential Interpersonal Skills :
Ability to work under pressure and meet tight deadlines
Ability to maintain clear lines of communication with various internal and external stakeholders
Accuracy with good attention to detail and ability to check work of self and others
Flexible and team player – develops close partnerships with onshore and offshore colleagues
Ability to identify areas to improve efficiency, accuracy and analysis and suggest ways of improvement
Job Client Advisor
Primary Location Ireland-C-Galway
Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
Req ID: GAL0000H