State Street Custody and Fund Accounting Manager - Assistant Vice President in Kilkenny, Ireland

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Job Summary :

  • We are seeking a highly skilled, motivatedand experienced client service professional to manage a team in a busy and challenging environment servicing multiple clients.
  • The successful candidate, reporting to a Vice President, will be responsible for running a team on a broad range of custody activity in a dynamic client service operations role. This involves strong operational knowledge of custody services and the timely delivery of the clients requirements and contributing to the development of the team.
  • This position provides the opportunity to demonstrate leadership, communication and technical expertise and further develop the individuals’ skills and experience in the advancement of their career

Job Duties and Responsibilities:

  • Manage, control and direct the operations of assigned custody group in tandem with senior custody management team.
  • Develop and build strong relationships with clients, internally and externally, through the delivery of high quality custody services.
  • in accordance with the agreed service levels, KPI and SLA provisions.
  • Identify issues and problems in the service delivery and carry out necessary corrective action, keeping team and VP informed of the issue.
  • Plan and manage the daily processes in an effective utilization of resources with the support of the VP.
  • Drive and assume responsibility for the implementation of client specific projects, including new business launches and developments .
  • Conduct presentations for clients and other departments as appropriate.
  • Anticipate the client’s future requirements and, in conjunction with the team, determine our solution to these requirements.
  • Agree goals for directs and team annually and keep up to date on the PPR system during the year
  • Act in accordance with Risk Excellence and role model Ethical behavior and decision making as part of our Way Ahead foundation
  • Promote continuous evaluation of team operations, encouraging innovative ideas to enhance efficiency, reduce risk or increase revenue
  • Champion change / innovation and new ideas generation. Involvement in projects and departmental initiatives as directed
  • Other duties as assigned

Leadership and Management:

  • Provide strong, motivational leadership to all staff, in particular managers and team leaders
  • Set and maintain standards of personal and professional performance/behaviour; ensuring staff accountability and adherence to company policies and procedures
  • Co-ordinate and implement training and development activities for the teams within your charge
  • Provide coaching, guidance and support to team on technical, professional and client issues
  • Monitor and appraise the performance of direct reports - providing regular formal and informal feedback
  • Manage resources and take responsibility for the recruitment of additional staff


  • Degree in Business / Financial Services or related
  • 8+ Years experience in financial services industry with 5+ years at managerial level
  • Significant experience within custody operations
  • Client Service experience preferred

Core Competencies:

  • Exercise sound judgment in all matters
  • Leverage knowledge and technology to ensure optimal results
  • Drive execution of all client and business related tasks
  • Provide outstanding service to all client - internally & externally
  • Communicate effectively at all levels within the organization
  • Display organizational insight & influence
  • Foster collaboration & team work
  • Develop talent on a professional and personal basis

  • State Street Job ID: 162365

  • Location: Kilkenny

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Job Title: Custody and Fund Accounting Manager - Assistant Vice President

Job ID: 162365

Full/Part Time: Full FTE

Regular/Temporary: Regular

Location: Ireland - Kilkenny