Hewlett Packard Enterprise Company Customer Delivery Specialist (Arabic Speaking) in Leixlip, Ireland

Customer Delivery Specialist (Arabic Speaking)

Job Description:

Hewlett Packard Enterprise is an industry leading technology company that enables customers to go further, faster. With the industry’s most comprehensive portfolio, spanning the cloud to the data center to workplace applications, our technology and services help customers around the world make IT more efficient, more productive and more secure.

Learning does not only happen through training. Relationships are among the most powerful ways for people to learn and grow, and this is part of our HPE culture. In addition to working alongside talented colleagues, you will have many opportunities to learn through coaching and stretch assignment opportunities. You’ll be guided by feedback and support to accelerate your learning and maximize your knowledge. We also have a “reverse mentoring” program which allows us to share our knowledge and strengths across our multi-generation workforce.

Financial Services is uniquely positioned to help customers by providing:

  • Investment solutions that enhance business flexibility and agility

  • Investment expertise on a globally consistent basis

  • The capability and control to scale technology with speed and confidence

We help customers build IT investment strategies that support transformation and the ability to deliver on business goals.

Responsibilities:

Responsible for complex (non-programmatic) process

  • Owns complex operational processes, such as ALD requirements, quote, deal coordination, bid management, supplier invoice management and sales reporting

  • Manage and support legally approved documentation

  • Can apply subject matter knowledge to solve common and complex business issues and provide input for process improvements

  • CDS will play an important role in managing the Sales forecast

Funding and booking Schedule of Authority (SOA)

  • Manage and execute all the tasks required for the delivery of complex (non-programmatic) solutions

  • Compliance with established guidelines and policies.

  • Knowledge of systems and tools to manage all tasks

  • Monitor Supplier Payments and Volume Targets

Frequent communication with partners, customers, colleagues

  • Partner with Sales

  • Successfully manage reseller relationships

  • Customers:

  • Solid understanding of solution to assigned Named accounts (Tier 1&2)

  • Local language requirement for interaction with customers

  • Support total customer experience

Team:

  • Communicate/escalate to CRM / PRM any customer / partner changes quickly, consistently, effectively

  • Collaborate and engage with team members providing valuable input for customer projects/solutions

  • May act as a team or project leader validating deliverables and team decision making processes

  • Provides guidance and leadership to all colleagues

Competencies:

  • Proven ability to multitask

  • Attention to detail

  • Effective organization, time management, prioritization, follow-up and execution skills

  • Excellent communication skills (e.g. written, verbal)

  • Good working knowledge of Microsoft Office (MS Advance Excel, Word, PPT)

  • Mastery in English and local language as required

  • Ability to work as proactive member of a team, as well as independently

  • Exercises independent judgment within generally defined policies and practices to identify and select a solution

  • Strong Enterprise Contributor skills to drive to the best business outcome for the customer and the company as a whole

Experience:

  • University degree or equivalent experience.

  • Typically 2-4 years’ experience in a business related function, preferably finance or accounting

  • Mastery in English and other languages as required

Job:

Services

Job Level:

Intermediate

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.

Hewlett Packard Enterprise

Technology innovation that fosters business transformation.

We Are In the Acceleration Business

We help customers use technology to slash the time it takes to turn ideas into value. In turn, they transform industries, markets and lives.

Some of our customers run traditional IT environments. Most are transitioning to a secure, cloud-enabled, mobile-friendly infrastructure. Many rely on a combination of both. Wherever they are in that journey, we provide the technology and solutions to help them succeed.

Standards of business conduct (SBC):

The Hewlett Packard Enterprise Standards of Business Conduct (SBC) embody the fundamental principles that govern our ethical and legal obligations to Hewlett Packard Enterprise. They pertain not only to our conduct within the company but also to conduct involving our customers, channel partners, suppliers and competitors.

Read more about how we win the right way.

Equal Opportunity Employer (EEO):

Hewlett Packard Enterprise provides equal employment opportunity to any employee or applicant without regard to sex, gender, color, race, ethnicity, religion, creed, national origin, ancestry, citizenship, age, marital status, sexual orientation, gender identity and expression, physical or mental disability, medical condition, pregnancy, protected veteran status, uniformed service status, familial status, genetic information, political affiliation, or any other characteristic protected by federal, state, or local law.

If you’d like more information about your EEO right as an applicant under the law, please click here: Equal Employment Opportunity is the Law

Equal Employment Opportunity is the Law - Supplement

Accessibility

Hewlett Packard Enterprise is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail globaltalentacquisition@hpe.com.

Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.