Medtronic Temporary HR Information Spec (HR Shared Services) - Specific languages required in Ireland
Temporary HR Information Spec (HR Shared Services) - Specific languages required
Aug 02, 2017
Together, we will change healthcare worldwide. Join us in our Mission to alleviate pain, restore health and extend life worldwide. Let’s work together to address the universal healthcare needs and improve patients’ lives, optimize costs and efficiencies, and expand global access. Together, we can make a real difference in the global disparity in care. By providing quality care at the lowest possible cost, we will succeed as a company, and take the future of healthcare Further, Together.
At our AskHR Department in Medtronic, plc, we focus on providing employees with a single point of contact for all of their HR questions and we support HR in the execution of core processes to ensure consistency, effectiveness and efficiency promoting use and adoption of our HR technology platforms. AskHR Representatives are directly involved in providing customers with accurate, consistent and timely responses to their questions and issues regarding HR transactional and technology needs, developing an in-depth understanding of the customer’s needs and engages with customers to ensure quality of response, contributes to the continuous development of knowledgebase tools to provide consistent responses to customers, escalates cases in a timely way to appropriate Subject Matter Expert (SME) or Center of Expertise (COE) if functional expertise is required and promotes the use of self-help tools such as Workday and knowledgebase to encourage customers to answer questions on their own.
You will contribute to continuous improvement working with the HR Service Center team to achieve solutions/improvements for all processes/tasks performed in the HR Shared Service Center and pro-actively works on an efficient information flow between HR Partners and other parties
You will be responsible for performing administration processing of transactions, data input and verification of required documentation, identifying, navigating, researching and troubleshooting transactional processes related to multiple HR based applications and associated systems. You will retain ownership of assigned cases until closure with end user. You will be the contact person for employees on a wide range of questions related to Medtronic global, regional and country HR policies and procedures and benefits, including social legislation and employment terms and conditions, HR systems and programs. You will generate letters, contracts, correspondence, forms and other HR related documents. You will liaise with employees to explain company HR policies, benefits, and procedures. You will assist with a wide variety of general administrative projects, providing technical and highly skilled clerical support. You will support employees and managers with queries related to our HR systems (Workday, Recognize System, Saba, Taleo).
We are looking for a fluent Dutch, German, French, Hebrew, Spanish, Italian, Turkish, Russian, Czech Polish speakers qualified to degree level in Human Resources or Information systems discipline and desirably with 1-3 years relevant experience. Relevant diploma or equivalent with 2+ year’s customer experience will also be considered. You are a dynamic team player with an interest in further developing within an international HR Shared Service environment and can work effectively and proactively on cross-functional teams.
You will demonstrate critical thinking, ability to collaborate and create alignment, generate ideas and set high standards focusing on the customer whilst fostering diversity inclusion in everything that you do.
You are a strong problem solver with the ability to handle multiple competing priorities. You like to work in a team environment and can also work using your own initiative. You have strong attention to detail and have a technical aptitude possessing strong computer skills such as Excel, Word, Powerpoint etc.
Leadership Expectations provide the framework for what we expect from all employees at Medtronic – outlining the actions and behaviors we must develop and demonstrate in pursuit of our Mission and global growth goals.
We are committed to being experts in what we do, with a clear vision of where we are going and the plan to get there.
■ Demonstrates Global Business Acumen
■ Thinks Critically and Makes Sound Decisions
■ Sets Strategic Direction
We partner with and involve others, Knowing that diverse talent, skills, and perspectives lead to better outcomes.
■ Collaborates and Creates Alignment
■ Attracts, Deploys, and Develops Talent
■ Fosters Diversity and Inclusion
We are bold thinkers who create new ideas and bring our best solutions forward to benefit our Patients, partners, and customers.
■ Focuses on Patient and Customer
■ Generates Breakthrough Ideas
■ Initiates and Leads Change
We do what we say we are going to do, delivering results with the highest standards.
■ Sets High Standards
■ Instils Operational Excellence
■ Drives Accountability
■ Models Ethical Behaviour