Applied Materials Customer Engineer II - (C2) in Dublin, Ireland
Applied Materials, Inc. (Nasdaq:AMAT) is the global leader in providing innovative equipment, services and software to enable the manufacture of advanced semiconductor, flat panel display and solar photovoltaic products. Our technologies help make innovations like smartphones, flat screen TVs and solar panels more affordable and accessible to consumers and businesses around the world. At Applied Materials, we turn today’s innovations into the industries of tomorrow. Learn more at www.appliedmaterials.com . The Irish subsidiary of Applied Materials is part of the Applied Global Services Business Unit and has a headcount of circa 100 people. We provide service to customers that have purchased Applied Materials equipment.
We are looking for a positive customer focused Engineer to join our team in Leixlip, Co. Kildare.
Ability to diagnose and resolve technical problems both as part of a team and stand alone. Uses training and experience to identify and resolve software or hardware related system problems.
Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.
Assumes responsibility for complete customer satisfaction within work area. Assists in planning, communicating, and coordinating support plans with customer management.
Complies with all safety procedures and consistently demonstrates safety as a value.
Responds to fab issues by communicating with other engineers and participating in escalation conference calls. May participate in projects to reduce costs and increase uptime.
Verifies operational quality of system equipment. Assists senior engineers as needed. Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs.
- Has established skills to perform a range of day-to-day activities
Understands how the assigned duties relate to others in the team and how the team integrates with others in the discipline
Assumes responsibility for full customer satisfaction assuring excellent relations within assigned area
Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established options.
Self-motivated learner to increase equipment knowledge and expand understanding without supervision.
- Impacts own team through the quality of the services or information provided; follows standardized procedures and practices and receives regular but moderate supervision and guidance
- Uses communication skills to exchange information
2 - 4 Years of Experience
Experience in Optics /Imaging/Networks (servers) - including lasers,microscopes, cameras, photography work or imaging equipment an advantage
Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities.
Primary Location: Ireland-Leinster-IRL,Dublin
Job Title: Customer Engineer II - (C2)
Job: Customer Service & Support
Requisition ID: 1800984
Shift: Day Job
Posting Type: Internal / External
Relocation Package: No Relocation