Oracle Operations Analyst (Contract) in Dublin, Ireland

Operations Analyst (Contract)

Preferred Qualifications

Operations Analyst (Contract)

Oracle M&D's mission is to continually deliver high-quality products, services and interactions on time to our customers. To achieve this result, we maintain and continually improve the effectiveness of the Quality Management System and enhance the value for our customers, internal partners, and employees.


  • Collaboration among assigned points of contacts in Oracle Organizations supported by M&D

  • Identify opportunities for process optimization, process redesign, or development of new process/policies based on customer trends and prediction of future needs.

  • Build, maintain and evolve KPI framework, including both definition and the creation of an ongoing measurement system for key KPIs

  • Provide hands-on support to the end users to resolve process, data or technology issues

  • Working with IT teams on the installation and decommissioning of hardware items

  • Data entry through Oracle Applications and APEX technologies

  • Various activities to support the Program Solutions team as directed by Management

Skills Required:

  • Degree level qualification in a business or IT related undergraduate course

  • Fluent in English and additional language skills is a plus

  • Process oriented, analytical thinker with strong business acumen

  • Advanced Excel User – very competent in all aspects of Excel

  • Competence in full Microsoft Office Suite require

  • CISCO certified an advantage CCENT or CCT

  • Skilled communicator (written and verbal) with strong presentation skills

  • Excellent relationship management skills, able to work across global teams

  • Strong analytical and project management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements

  • Excellent organisation skills and the ability to handle multiple, competing tasks simultaneously, whilst maintaining attention to detail

  • Committed to deliver excellent service, developing contingencies as required.

  • Ability to work independently and resolve problems, quick to learn new tools applicable to the role.

  • Willingness to work in a dynamic, fast-paced environment.


Teamwork: Collaborates with others toward shared goals, exhibits cooperativeness; participates in and supports effective conflict resolution; collaborates cross-functionally; builds and leads teams effectively; puts needs of organization over personal needs

Communication: Ensures that communications channels are open and that information and ideas are flowing in all appropriate directions; listens, asks for and uses input; shares information appropriately and openly; communicates frequently with counterparts in other departments and shares relevant data; is accessible and receptive to both constructive criticism and positive feedback

Excellence Orientation: Strives to be the best that one can be; exhibits resilience, persistence, tenacity and a continuous mindset for improvement; is goal-oriented with very high standards for quality of work; is strongly results-oriented; helps others keep things on track

Detailed Description and Job Requirements

Job: All Roles

Location: IE-IE,Ireland-Dublin

Job Type: Contractor Hire

Organization: Oracle