Salessense Freight Coordinator in Tullamore, Ireland

Candidate will support all areas within the freight department including Liaising with Carriers, work closely with ILS Customer Service Teams and Site Logistics staff, data entry, auditing invoices, maintaining databases and reporting and coordinating claim processing through settlement. Candidate will be responsible for supporting Freight’s Lean initiatives and maintaining critical data used in our analysis. Coordinating the handling of complaints, settling disputes, and supporting the resolution of transportation service and cost grievances and conflicts. Candidate must be customer focused, detail orientated and takes pride in quality work.


  • Logistics and/or Shipping Qualification


  • 2 – 4 years Minimum transportation or logistics experience

  • Customer satisfaction focused

  • Familiarity with transportation rating software and online reporting tools preferred

  • Ability to compile, organize, analyze and present data and relate findings to business objectives

  • Solid business acumen and effective interpersonal, written and verbal communication skills

  • Able to execute multiple tasks within tight timelines

  • Adaptable to change within a fast paced, matrix environment

  • Strong in all aspects of MS Office Professional, advanced level skills in MS Excel and strong acuity in MS PowerPoint, One Note and Access

  • European Languages an advantage

  • Attention to detail and quality

  • Hazmat Experience an advantage

  • Experience with Life Sciences or High-Value commodities an advantage

  • Dealing with Freight Forwarders and International Parcel carriers

  • PC and PC related hardware and software

  • Microsoft Office Professional Suite

  • Oracle preferred

  • Provide routing support to sites and internal departments

  • Liaise with Freight suppliers for booking, tracking and POD

  • Maintain information flow to ILS Customer Service Teams and ILS sites on Shipping Issues.

  • Update and maintain weekly freight audit files

  • Provide maintenance of freight metrics and performance databases

  • Improve and adapt procedures / documents / processes where needed to be succinct

  • Audit, review and processing of manual invoices

  • Entering, transcribing, recording, storing, or maintaining information in written or electronic form

  • Processing claims, complaints, carrier reimbursements and credits

  • Coordinate Lean project reporting and updates

  • Obtaining, reviewing and providing online reports, invoices and data

  • Coordinating ship site non-compliance reports and follow up

  • Maintain regular contact with Logistics personnel in ILS offices

  • Encourage and build mutual trust, respect, and cooperation among team members and cross functionally

  • Performs other related duties as assigned

ID: 2018-1525

External Company Name: Salessense

External Company URL: